Ansible Education Consulting Ltd is committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who visit our website or use our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to make sure you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent to the address provided below.

Who we are

Ansible Education Consulting Ltd is a limited company, registered in England and Wales (company registration number 10505514). Our Registered address is Phoenix Wharf, Bolton St, Birmingham, B9 4HH. Information about what we do is provided in the Services section of this website.

We are registered with the Information Commissioner’s Office (registration number ZA307180).

How we collect information from you

We obtain information about you when you contact us by email or telephone or use our website, or when a third party with whom your employer is working contacts us on your behalf.

The type of information that we collect

Personal information we collect might include your name, job title, address, email address, IP address, employer name and address, and information regarding what pages are accessed and when.

How we use your information

We may use your information to:

  • carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications that you have requested and which may be relevant to you, such as information about bids and tenders and funding opportunities; and
  • process a job application.

We regularly review how long we retain personal information. In some cases we are legally required to hold information to fulfil our statutory obligations. We retain personal information on our systems for as long as is necessary for the relevant activity, or for the length of time required to fulfil our statutory obligations.

Third party access to your information

We do not sell or rent your information to third parties and will not share your information to third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, subcontractors and other associated organisations for the purposes of completing tasks related to contracts entered into by you and us (for example to send, receive and store emails, create and send invoices to you for work undertaken). However, when we use third party service providers, we disclose only the personal information that is absolutely necessary to deliver the service.

Other third parties: We will never release your information to third parties unless we are required to do so by law.

Choosing how we contact you

We will not contact you to inform you about bids, tenders and funding opportunities that you may be interested in or for marketing purposes by email, post, phone or text message unless you have given your prior consent. You can update your preferences, including asking us not to contact you, at any time by writing to us at the address provided below.

Visitors to our website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information about how Google processes data, please see Google’s help pages on safeguarding your data. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

We use WordPress software developed by Automattic Inc to publish our website and use various plugins to customise it and optimise your experience when using it. We use a standard WordPress service to collect anonymous information about users’ activity on the website, for example the number of users viewing pages on the website, to monitor and report on the effectiveness of the website and help us improve it. For more information about how WordPress processes data, please see Automattic’s privacy policy.

Use of cookies

In common with most websites, our website makes use of cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our website uses the following cookies:

  • civicCookieControlPrivacy – This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
  • wpSGCacheBypass – This cookie is set by our hosting company SiteGround for local caching purposes to improve the loading time of our website.
  • _gat; _gid; _ga – These cookies are used by Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve our website. The cookies collect information in an anonymous form, including the number of visitors to our website , where visitors have come to the website from and the pages they visited.

Changing your cookie settings

When you visit our website for the first time you are provided with the option of accepting or rejecting cookies (with the exception of the civicCookieControlPrivacy cookie which is used to store your choice). You can update your cookie preferences using the cookie control widget located in the bottom left-hand corner of your browser window at any time.

Additionally, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit either the About Cookies or All About Cookies websites.

To opt out of being tracked by Google Analytics across all websites you can install Google’s opt-out browser add-on.

Security of your personal information

We take steps to ensure that your personal information is kept securely. Our website uses 128-bit Secure Sockets Layer (SSL) encryption to ensure all communication is encrypted and protected. This is indicated by the padlock icon displayed by your web browser (usually in the address bar) and by the prefix “https:” before all webpage addresses.

We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us by email, and you do so at your own risk. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Once we receive your information, it will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle. Access to computer and software programs (for example, email) is password controlled and all computer systems and other data storage devices (for example, USB memory sticks) are securely encrypted with a minimum of 128-bit Advanced Encryption Standard (AES) encryption.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). We use email, apps and services provided by Google’s G Suite and use Wave (hosted by Amazon Web Services) to create and send invoices.

Google and Amazon Web Services use data centres distributed around the world to provide these services and so it is possible that your personal information is stored in a data centre that is located outside of the EU. Where this happens, we ensure that the third party organisations providing these services comply to the best of our knowledge with UK and EU legislation. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

Job applicants, current and former employees

Ansible Education Consulting Ltd is the data controller for the information you provide during the recruitment process. If you have any queries about the process or how we handle your information please contact us at the address provided below.

We will only use information you provide for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary and we will not share any of the information you provide during the recruitment process with any third parties for marketing purposes.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for, including previous experience, education, referees, answers to questions relevant to the role you have applied for and to satisfy pre-employment checks should your application be successful (for example, evidencing your right to work in the United Kingdom and proof of qualifications).

We do not collect more information than we need to fulfil our stated purposes and will only retain it for 6 months from the appointment of the successful candidate. If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

You can read more about these rights on the Information Commissioner’s website

Complaints or queries

We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this information should be sent to the address provided below.

If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office.

Access to personal information

We try to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to the us for any personal information we may hold you need to put the request in writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us in writing.

Links to other websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Ansible Education Consulting Ltd
Phoenix Wharf
Bolton St
B9 4HH

Review of this policy

We keep our privacy policy under regular review. This policy was last updated in January 2018.

Contains public sector information licensed under the Open Government Licence v3.0.